The clear choice for glass balustrades

The more information the better. We need a clear plan, and elevations are good too. If you can also let us know what sort of product you’d like, and a rough budget, this lets us tailor the quote to your situation. We always try to turn these quotes around within two working days.

We work Monday to Friday. Appointments are generally available between 7-30am and 4-00pm.

This is actually quite common, so no problems at all. We understand it takes time for final decisions to be made, so if you need a second visit just let us know.

The more information the better. Please add any other Trade contacts that we’ll be working with. Also, if you’re working towards a completion date, please let us know.

Not necessarily. As a rule, we install around 15m of pool fencing and 8m of balustrade in a single day. This doesn’t include preparation works like installation of timber noggins, earthing preparations, or custom glass templates. We’ll discuss the process with you right at the beginning, so you know what to expect during installation.

There are a few different scenarios here. If it’s for a staircase, yes, we’d measure this glass before installation and template these panels with 3mm plywood. If it’s a pool fence, the general rule is that the standard items need to be installed prior to the custom glass being measured. This ensures we can have the glass heights line up. Custom glass and aluminium takes around 10 days to be manufactured, and this could be longer in peak periods. Once we have an ETA on the custom product we’ll be in touch to let you know our expected return date.

No problem at all. Our installation staff will re-confirm your final layout prior to installation, and if there are changes and your price is affected, we’ll issue a variation form. Work won’t continue until the variation form is approved.

We spend big on tools to ensure the chance of this is limited. We only use premium core drills - basically, the Rolls Royce of core drills. Generally, the only time there is an issue, it relates to the tiles having had insufficient glue applied during installation. Given this, Aqua Vista Glass aren’t responsible for such breakages. We always recommend that grouting is completed prior to drilling, as this limits the possibility of breakages.

Yes, depending on your deck construction. We may need to add timber support ‘noggins’. If so, this will be noted as an inclusion in your quote. If your builder is constructing a new deck, we can discuss the requirements with them to ensure such works are completed prior the deck being finished. All our base plates are fixed down with four M10 x 75mm 316SS coach screws. This gives you a very stable product and your fixings won’t deteriorate over time.

You bet. We can either install timber support noggins, or if this isn’t possible, we’ll use a specially engineered fixing to get the job done. It’s not cheap, but we don’t play around when it comes to fixings - and these ones are the best available.